Order PivoTell Dispenser and Accessories

Many users can claim VAT exemption providing a VAT exemption form accompanies the order. If you are unsure about VAT exemption please check the information on our VAT exemption page.

On-line minimum order value £12.00
If you wish to order individual low value items such as spare keys, day/time discs or lids
at a later date please contact PivoTell Ltd directly - tel: 01799 550979

For more information please 'click' on the picture or product name

Prices
The PivoTell automatic pill dispenser, parts and accessories are zero-rated for VAT when supplied to a disabled person, or to a charity which makes the dispenser available for the use of disabled persons, subject to completion of an eligibility declaration (see VAT Exemption form). All our prices are therefore shown both with and without VAT.

Trade Customers
For account customers requiring 5 or more units (Pivotell automatic pill dispenser), please contact the Sales Office on 01799 550979.

Payment online
Secure credit card orders can be placed online via the PivoTell website. Please click on 'Terms' above for full details.

Payment by cheque or order over the telephone
If you do not want to order online, simply print an order form and post it with a cheque - remembering to complete the VAT exemption form if appropriate (see VAT Exemption form).

Order form (with price list).doc (word doc file)
Order form (with price list).pdf (pdf version)

Delivery
The cost of delivery within the UK and Channel Islands is £4.50, Eire is £7.50 and delivery to Rest of the World £18. The automatic pill dispenser will be sent by Royal Mail First Class Post. Customers should allow 28 days for delivery (although despatch is usually within 3 days).

Returns policy
If you find the dispenser is not suitable, you may return it for a full refund less postage. It must be returned to us within 14 days, in the original packaging and in perfect condition. For details on posting back, please click on 'Terms' above.

Warranty
Should any malfunction of the automatic pill dispenser arise, you should in the first instance contact PivoTell Ltd for advice. In the event that the problem cannot be resolved, PivoTell Ltd undertake to repair or replace (at PivoTell Ltd's option) the automatic pill dispenser providing that malfunction is reported within twelve (12) months from the day of delivery.

PivoTell Ltd will accept no responsibility for faults arising from misuse of the pill dispenser (for example - dropping, water damage, foreign objects, use of sharp implements, forcing around of the internal tray). Please note that whilst the dispenser can help many people with dementia to maintain a medication regime, it is not always successful for everyone and some assessment as to its suitability should be undertaken.

On-line minimum order value £12.00
If you wish to order individual low value items such as spare keys, day/time discs or lids at a later date please contact PivoTell Ltd directly - tel: 01799 550979.