{"id":75,"date":"2018-02-15T11:59:40","date_gmt":"2018-02-15T11:59:40","guid":{"rendered":"http:\/\/www.pivotell.co.uk\/blog\/?p=75"},"modified":"2018-02-15T12:00:33","modified_gmt":"2018-02-15T12:00:33","slug":"pivotell-are-awarded-feefo-gold-trusted-service-award-2018","status":"publish","type":"post","link":"https:\/\/www.pivotell.co.uk\/blog\/pivotell-are-awarded-feefo-gold-trusted-service-award-2018\/","title":{"rendered":"PIVOTELL ARE AWARDED FEEFO GOLD TRUSTED SERVICE AWARD 2018"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-76\" src=\"http:\/\/www.pivotell.co.uk\/blog\/wp-content\/uploads\/2018\/02\/feefo_gold_trusted_service_2018_dark-300x300.png\" alt=\"feefo_gold_trusted_service_2018_dark\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.pivotell.co.uk\/blog\/wp-content\/uploads\/2018\/02\/feefo_gold_trusted_service_2018_dark-300x300.png 300w, https:\/\/www.pivotell.co.uk\/blog\/wp-content\/uploads\/2018\/02\/feefo_gold_trusted_service_2018_dark-150x150.png 150w, https:\/\/www.pivotell.co.uk\/blog\/wp-content\/uploads\/2018\/02\/feefo_gold_trusted_service_2018_dark.png 481w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><strong>February 2018<\/strong>, Pivotell has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.<\/p>\n<p>Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business\u2019 commitment to outstanding service.<\/p>\n<p>Nicky Green, Pivotell Director commented: \u201cIt\u2019s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We\u2019ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We\u2019re looking forward to another successful year ahead.\u201d<\/p>\n<p>Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>February 2018, Pivotell has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[6,18,27,28,26],"_links":{"self":[{"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/posts\/75"}],"collection":[{"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":1,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/posts\/75\/revisions"}],"predecessor-version":[{"id":78,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/posts\/75\/revisions\/78"}],"wp:attachment":[{"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=75"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=75"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pivotell.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}