We’re excited to announce that we have won the @Feefo 2023 Platinum Trusted Service Award for excellence in customer service for three years running. We’d like to thank all our customers for sharing their ratings and reviews on Feefo and to everyone at Pivotell for working hard to deliver excellent customer service, all year round. #FeefoTrusted Marketing Manager, Laura Panayiotou […]
We are pleased to share that the new Pivotell Pill Boxes are now available. This new type of dossette box with the innovative roller shutting system makes opening each compartment really easy. There are no irritating compartment doors protruding and the opening action is smooth for those who lack dexterity in their hands. Available in 2 colours: red and blue, […]
We are pleased to be working with Carers UK on a new solution to deliver reassurance and peace of mind to families & carers. Making sure that someone has taken their medication can be stressful, especially when you are supporting someone at a distance. Now, using the Jointly app, families can receive and store alert messages from their Pivotell Advance […]
Pivotell passes TSA Quality Standards Framework for the 3rd year
We’re really pleased to announce that Pivotell has passed the TEC Services Association (TSA) Quality Standards Framework (QSF) audit in 2024, reflecting our commitment to quality, safety, and innovation in the technology-enabled care sector. The audit also reviewed the progress we’ve made since our last assessment, confirming that we continue to meet the high standards set by TEC Quality. The […]