How the Pivotell Advance Pill Dispenser Works

Our most secure standalone pill dispenser. It sounds an alarm at each dose time and makes only that dose available, with all other medication locked away.

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How the Advance keeps medication secure

  1. Locked away

    A self-locking shutter covers the tray, so no other dose can be reached between dose times.
  2. Dose time

    The shutter releases, an alarm sounds, a light flashes and the display shows "Take Med".
  3. Tip

    Tilt the dispenser and the dose falls into the hand or a cup. This stops the alarm.
  4. Locks again

    The shutter locks behind the dose. If it isn't tipped out within the set time, it locks automatically.
Pivotell Advance with the lid open, showing the 28-section tray

The 28-section tray sits inside the lockable case.

Pivotell Advance tilted to release a dose

At dose time, tilting the dispenser lets the shutter swing open.

Key features

Self-locking shutter

Covers the tray except at dose time, reducing the risk of double dosing, and stops the tray being forced round. Once the alarm period ends, any dose not tipped out is locked away too.

Easy-read display

Shows the date and time, when the next dose is due, how many doses are left and the battery level, without opening the lid. It warns when only 4 doses are left and when the batteries are low.

Alarm you can adjust

Four alarm sounds plus a flashing light. Choose how long it alarms, from 5 minutes to 5 hours.

Up to 24 dose times a day

Two compartments can be set to open together for people with many or large tablets.

Fill in advance

Start delay and stop functions let a family member or pharmacy fill a tray in advance, or rotate two dispensers so only one is active at a time.

Dose record

Shows the times the last 28 doses were dispensed, handy for carers and professionals.

Lockable

The lid locks with the key supplied, keeping other medication out of sight.

Clocks change automatically

Adjusts for British Summer Time, and can be set for other regions and time zones.

Easy to fill and check

  • Pharmacy label carrier with a protective cover, so the tray can be labelled correctly
  • Printed day and time discs for 1 to 4 doses a day, plus a blank disc for more
  • Spare trays and free filler trays for pharmacies, so the next tray can be prepared away from the home
  • A test function to check the rotation, alarm and light at any time
  • A different warning sound if anything stops the tray turning properly
  • 12 or 24 hour clock
  • Battery cover can be secured with the screw provided, to deter tampering
  • If left upside down at a dose time, it still alarms, then moves to the correct dose once upright
  • Telecare-enabled version links to alarm receiving centres (buy through your telecare provider)
Want to know if a dose isn't dispensed? The Advance GSM sends text, email or app alerts to family or carers, available now, with Wi-Fi and 4G models coming soon. See connected care. Coming soon: the Advance Smart, with smartphone set-up, and an as-required (PRN) mode on the Advance Smart and connected Advance models.

Specifications

FeaturePivotell Advance
Compartments28
Dose times per dayUp to 24
Alarm duration5 minutes to 5 hours
Size190 × 180 × 56 mm
Weight390 g (490 g with batteries)
Compartment volumeAbout 12 ml
Batteries4 × AA alkaline or rechargeable NiMH, lasting 9 months or more
Warranty12 months
OptionsClear lid; blue tray for better contrast; Tipper for limited dexterity; telecare-enabled version (through your telecare provider: where to buy)

Questions

Can a dose be dispensed a little early?

An optional setting allows a dose to be dispensed up to 5 hours early by tipping the dispenser upside down twice. We don't recommend it for people who get confused about their medication.

What happens if a dose isn't tipped out?

The alarm sounds for the time you set. After that the shutter locks, so the missed dose can't be tipped out just before the next one is due.

How often does the tray need refilling?

It depends on the number of doses: about every 28 days for one dose a day, every 14 days for two, every 9 days for three, every 7 days for four, or every 4 days for seven.

What happens when I change the batteries?

All your settings, such as dose times and alarm sound, are kept. Only the clock may need resetting if the batteries were left out or had run flat.

How do I clean it?

Wipe the dispenser with a damp cloth. The tray can be washed in warm water or a dishwasher at up to 70°C.

Are some medicines unsuitable?

Some medicines shouldn't be exposed to air or stored in any dispensing system. If in doubt, check with your pharmacist.

Downloads

Instruction book

Full set-up and programming guide.

Download

Video guides

Short how-to videos for programming and filling.

Watch

Pharmacy filling

How pharmacies can fill Pivotell dispensers.

Read more

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Made in Sweden. Eligible for VAT relief.

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