Choose your dispenser

Answer two quick questions to find the right dispenser, then compare the models side by side. Still not sure? Call our friendly team on 01799 550979.

Start the questions Compare all models

Pivotell automatic pill dispenser with the lid open, showing the tray

Step 1. How secure does the medication need to be?

Lid locks with a key

Pivotell Mk3/24

For people who need reliable reminders. The dispenser alarms at each dose time and presents only the right dose. The lid locks with a key.

Choose the Mk3/24 route

Key lock plus self-locking shutter

Pivotell Advance

For extra security, where there's a risk of taking extra doses or of tampering. As well as the key-locked lid, a self-locking shutter means only the right dose can be reached, and the date and time show through the lid.

Choose the Advance route

Step 2. Mk3/24: do family or carers need alerts?

Reminders only

Pivotell Mk3/24

Reliable reminders with no internet or mobile signal needed. Up to 24 alarms a day.

See the Mk3/24

Coming soon

Pivotell Mk3 Wi-Fi

Alerts to family or carers when a dose is dispensed, or if it isn't dispensed at the alarm time. For homes with reliable Wi-Fi.

See connected models

Step 2. Advance: do family or carers need alerts?

Reminders only

Pivotell Advance

Reliable reminders with no internet or mobile signal needed, plus the self-locking shutter and display.

See the Advance

Reminders only

Pivotell Advance with Vibe

For additional sensory needs. The Advance with the Cair Vibe, which adds a spoken reminder, strobe light and pillow shaker.

Ask about the Vibe

Alerts, available now

Pivotell Advance GSM

Text, email or app alerts to family or carers when a dose is dispensed, or if it isn't dispensed at the alarm time. Uses the mobile network, so no broadband is needed. The 2G network it uses is supported until 2029.

Buy with text alerts Buy with app alerts

Connected alerts carry an additional service cost. Coming soon: Advance Wi-Fi and Advance 4G, for homes with Wi-Fi or with a mobile signal only. See connected models.

Any extra needs?

If the person...	Consider
Has limited strength or dexterity to tip the dispenser	Pivotell Tipper (fits all Pivotell dispensers)
Has a hearing or sight impairment, or other sensory needs	Pivotell Advance with Vibe: spoken reminder, strobe light and pillow shaker
Has a sight impairment	Blue tray set for better contrast (Advance)
Likes to see what's inside	Clear-lid Advance or Mk3
Has a pharmacy filling the trays	Many pharmacies fill Pivotell dispensers, so ask yours. Filler trays are free to pharmacies. Add spare trays so the next tray can be prepared in advance.

Options for every dispenser

Tipper

For limited strength or dexterity. Fits all Pivotell dispensers. Made in England.

View the Tipper

Clear lid

For people who find it reassuring to see what's in the tray.

View clear-lid models

Blue tray

Better contrast for people with a sight impairment (Advance).

View the blue tray

Spare trays and filling aids

Fill the next tray in advance. Free filler trays for pharmacies.

View spares

Compare the models

	Mk3/24	Advance	Advance with Vibe	Advance GSM
Medication kept secure	Lid locks with a key	Lid locks with a key, plus a self-locking shutter	Lid locks with a key, plus a self-locking shutter	Lid locks with a key, plus a self-locking shutter
Alerts to family or carers	No	No	No (alerts the user by voice, strobe and pillow shaker)	Yes, by text, email or app*
Display through the lid	No	Yes	Yes	Yes
Dose times a day	Up to 24	Up to 24	Up to 24	Up to 24
Doses in the tray	28	28	28	28
Alarm	Sound and flashing light, from 5 minutes to 5 hours; the Vibe adds a spoken reminder, strobe light and pillow shaker
Battery life (4 x AA)	9 months+	9 months+	9 months+	6 months+
Telecare-enabled version	Yes	Yes	No	Alerts built in

*Connected alerts carry an additional service cost. The Advance GSM uses the 2G network, which is supported until 2029.

Coming soon

Mk3 Wi-Fi: alerts over Wi-Fi.
Advance Wi-Fi and Advance 4G: alerts over Wi-Fi or the mobile network (LTE-M), with the self-locking shutter. We check 4G coverage at the address first.
Mk3 Smart and Advance Smart: set up from a smartphone.
An as-required (PRN) mode on the connected and Smart Advance models, setting a minimum time between doses.

Download the full comparison (PDF, 1 page)

All Pivotell products are eligible for VAT relief for people who are chronically sick or disabled. Check if you qualify.

Questions families ask

Will it work for someone with dementia?

Many families use Pivotell for someone with memory difficulties. It works best when a family member or pharmacy fills it and the person can recognise the alarm and tip out the dose. If in doubt, ask the person's GP, pharmacist or occupational therapist.

Who fills the tray?

A family member or pharmacy. Spare trays let you fill the next one in advance.

Can I get one through the council or NHS?

Many councils supply Pivotell dispensers after an assessment. Contact your local adult social care team, or buy direct from us.

Are there medicines it isn't suitable for?

Some medicines shouldn't go in any dispensing system, such as liquids or those that need to stay in their original packaging. Check with your pharmacist.

Call 01799 550979 Send us a question Where to buy

All Pivotell dispensers are made in Sweden and eligible for VAT relief.