Videos

We understand that it can be very difficult to help someone who is not managing their medication effectively. These short videos show how Pivotell dispensers work, how to set them up and fill them, and what people who use them say. You can dip in and out, as each one is kept short and to one topic.

Getting started How-to guides Real stories

Getting started

A short introduction to Pivotell automatic pill dispensers, to help you decide whether one would suit you or someone you support.

How-to guides

Advance

Setting up the Advance

Step-by-step videos for setting the time, dose times and other settings.

Watch
Mk3/24

Setting up the Mk3/24

Programming dose times and settings on the Mk3/24.

Watch
Smart

Pivotell Smart set-up

Step-by-step guides for setting up with a smartphone and connecting to Wi-Fi or 4G. Videos coming soon.

Read the guides
Smart

Administration Centre

Video guides to setting doses and alerts online.

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Quick demos

Changing the dispenser lid

Remove the tray, hold the dispenser firmly on your lap and follow the video.

Watch

Hear the Advance alarm

Listen to the alarm sounds before you choose.

Listen

For pharmacies

How to fill a Pivotell dispenser

Filling videos and a suggested standard operating procedure for pharmacies. Login details on request.

Pharmacist login Request login

Pharmacy filling guide

Filling options, step-by-step instructions and free filler trays.

Read the guide

Real stories

A patient journey

Jonathan

Mary and Hugh

Staffordshire County Council users

John and his daughter Jacqueline

More stories: read our case studies.

Older models: Mk3/11

Need help? Contact usOur YouTube channel

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