Pharmacy Products

Spare trays, time discs, keys and filling aids for Pivotell automatic pill dispensers. With a spare tray, the next one can be filled and ready before the current one runs out.

Advance and Mk3 spares are different, so check your model name on the base label. Which spares fit? · Pharmacy filling

Which spares fit my dispenser?

Advance, Advance with Vibe and Advance SmartMk3/24, Mk3/11 and Mk3 Smart
Spare tray kitAdvance spare tray kit (or blue tray set)Mk3 spare tray kit
In every tray kitTray and lid, day/time discs and a pharmacy label carrier
Printed time discsAdvance time discsMk3 time discs
Blank time discsAdvance blank discsMk3 blank discs
Filling aidsFiller tray, Advance funnelFiller tray
KeysSpare keys (pack of 2): the same key fits both
For pharmaciesPharmacy label carriers (set of 50), Pill Poppers (box of 5)

Spares: your questions answered

How do I know which model I have?

The model name is printed on the base label. The Advance has a display showing the date and time through the lid; the Mk3 does not. If you're still not sure, call us on 01799 550979.

Why a spare tray?

A spare tray means the next tray can be filled in advance, by family or a pharmacy, and simply swapped in at refill time.

Do pharmacies get filler trays?

Yes. Filler trays are free to pharmacies that fill Pivotell dispensers. Many pharmacies fill Pivotell dispensers, so ask yours. Pharmacy filling guide.

Can I buy spares without paying VAT?

Yes. All Pivotell products are eligible for VAT relief if you are buying for someone who is chronically sick or disabled. How VAT relief works.

Questions? Call us on 01799 550979 or send us a message.

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